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Cancellation Request
Cancellation
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Form filled out Date and time
Here at the Gold Medal Swim School, your swimmer is our priority. If you are taking a short break, if your swimmer has completed our program, if you are moving away from the area, or if you need to stop due to health concerns, please continue with this withdrawal form.
If you are not satisfied in any way, please contact Becky Ross, our General Manager,
at
[email protected]
. We are committed to you and your swimmer and we are ready to help!
The Cancellation request form is designed for withdrawing from perpetual bookings at the Gold Medal Swim School in Baby Swim (I, II), Learn to Swim (Starfish, Seahorse, Dolphin, Seal, Stingray), Adult Lessons, Swim Teams (non-club), Olympic Development, or Semi-Private/Private lessons OR at the Gold Medal Swim Club. It is not designed for cancelling short-term programs such as Boot Camp or Summer Swim Team. If you have concerns related to these programs, please use the email link above to contact the General Manager.
If you trying to submit a Class Absence, please use your UDIO Customer Account. If you are going on vacation or taking a very short break, we recommend entering Class Absences instead. You will continue to be charged tuition as usual, but the makeups and your class spot will be waiting for you upon your return. Otherwise, your class spot will likely not be available when you come back, if you choose to cancel your enrollment.
We require a minimum two-week advanced notice to cancel enrollment for the Gold Medal Swim School.
This indicates a minimum two class periods notice for Baby Swim, Learn to Swim, and Adult lessons. Cancellations from the Gold Medal Swim Club require a 30-day notice. You may, however, select a date as far in the future as you need.
We encourage you to use the time until your cancellation date to utilize any valid makeup credits you have on your account. Makeups can booked in your UDIO Customer Account. Students must be currently enrolled to schedule a makeup, no exceptions. Makeups cannot be used to extend enrollment past cancellation dates. Makeups hold no cash value. Makeup credits can be shared between enrolled family members or can be used upon re-enrollment, as long as the credits are still valid.
You can also let us know if you would like a final Progress Evaluation before your lessons end! You can request one through the
Progress Evaluation
form. You can also submit class absences for any of your remaining classes you might miss, using your UDIO Customer Account. Any valid makeups will still be available for you to use upon re-enrollment.
Cancellation requests are ONLY accepted online via this form. Please contact us if you need assistance in completing this form. Upon submission of this form, you will receive an Automatic Reply email confirmation stating that your Cancellation request has been received. After we receive your notice, we will process your cancellation and send you an email letting you know your final class date. We will then open our schedule to students who are waiting for spots to become available.
By proceeding with the submission of this cancellation form you understand that Gold Medal Swim School will not hold or in anyway reserve your spot in your current class, no exceptions. You will need to re-enroll in a new class that has space available upon your return to lessons and are aware that many of our classes and teams have a WAITING LIST, especially during peak hours.
After the minimum two-week period is completed, your account will no longer be charged monthly tuition.
If your Cancellation Date (last scheduled class date) falls before the end of the month, your tuition for the month will be prorated.
We do not charge for closure dates in the first month or last month of enrollment. If your cancellation request is processed prior to the Debit Run on the 1st of the month, you will ONLY be charged for the lessons you are scheduled for. If your request is processed after the Debit Run has ocurred, any remaining funds after your classes scheduled will be placed as "Family Credit" on your account to be used by other swimmers on your account or upon re-enrollment. Club swimmers are not eliglible to receive Family Credit through cancellation.
We cannot refund for past lessons.
Registration Fees are valid for the calendar year in which they were applied and will not be re-assessed if you re-enroll within the calendar year. Registration Fees are assessed annually in February to all currently enrolled students
or
upon new student enrollment
or
upon returning student re-enrollment in a new calendar year.
Cancellation
I agree to the information above regarding Cancellation.
I understand a minimum two-week notice is required to cancel enrollment.
I understand the final month's payment as described above.
Do you need to submit a class absence or withdraw from lessons?
*
Please Select
Submit a Class Absence
Withdraw from Lessons
Heads up! If you are going on vacation or taking a short break, we recommend entering Class Absences instead. You will be charged tuition as normal, but your spot will be waiting for you upon your return! Otherwise, your spot will likely not be available when you come back. Proceeding with this Cancellation form means we will not hold or in anyway reserve your spot in your current class.
Hidden
How would you like to proceed from here?
*
Please Select
Submit a Class Absence
Withdraw from Lessons
Great! You can record class absences in your UDIO customer account.
Parent/Guardian
First Name
*
If an Adult student, write N/A.
Last Name
*
If an Adult student, write N/A.
Email Address
*
Auto replies will be sent to this address.
Phone Number
*
Do not enter a country code of "+1."
Uh-oh! Please remove the country code from your phone number.
Student
First Name
*
Last Name
*
Final Class Date
*
MM slash DD slash YYYY
A minimum two-week notice is required.
Class Level
*
Please Select
Baby Swim I
Baby Swim II
Starfish
Seahorse
Dolphin
Seal
Stingray
Semi-Private
Private
Adult
Swim Team 1 (Non-Club)
Swim Team 2 (Non-Club)
Swim Team 3 (Non-Club)
High School Prep
Olympic Development
GMSC - CLUB
Gold Medal Swim Club Team
*
Please Select
Age Group 2
Age Group 1
Blue
Senior 3
Senior 2
Senior 1
Class Day (Perpetual)
*
Please Select
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
I don't know
Class Day (Perpetual)
*
Please Select
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
I don't know
Class Day (Perpetual)
*
Please Select
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Practice Day(s)
*
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Class Time (Perpetual)
*
Please Select
8:30 AM
9:00 AM
9:30 AM
10:00 AM
10:30 AM
11:00 AM
11:30 AM
12:00 PM
2:00 PM
2:30 PM
3:00 PM
3:30 PM
4:00 PM
4:30 PM
5:00 PM
5:30 PM
6:00 PM
6:30 PM
I don't know
Class Time (Perpetual)
*
Please Select
8:30 AM
8:45 AM
9:00 AM
9:15 AM
9:30 AM
9:45 AM
10:00 AM
10:15 AM
10:30 AM
10:45 AM
11:00 AM
11:15 AM
11:30 AM
11:45 AM
12:00 PM
1:45 PM
2:00 PM
2:15 PM
2:30 PM
2:45 PM
3:15 PM
3:30 PM
3:45 PM
4:00 PM
4:15 PM
4:30 PM
4:45 PM
5:00 PM
5:15 PM
5:30 PM
5:45 PM
6:00 PM
6:15 PM
6:30 PM
I don't know
Class Time (Perpetual)
*
Please Select
8:30 AM
9:30 AM
10:30 AM
11:30 AM
2:15 PM
8:00 PM
Cancellation Reason
*
Please Select
Taking a Short Break
Health Reasons
Personal Reasons
Not Satisfied
Moving away from the area
Comments (Optional)
We read every comment and we are always striving to improve! We would love to hear about your experience swimming with us at the Gold Medal Swim School.
Please provide us with feedback. We read every comment and we are always striving to improve.
*
Would you like a manager to follow up with you regarding your concerns?
*
Please Select
Yes
No
Would you like us to contact you for re-enrollment at a future date?
*
Please Select
Yes
No
Which date should we contact you regarding re-enrollment?
*
MM slash DD slash YYYY
Would you like to add another student?
Yes
Student
First Name
*
Last Name
*
Final Class Date
*
MM slash DD slash YYYY
A minimum two-week notice is required.
Class Level
*
Please Select
Baby Swim I
Baby Swim II
Starfish
Seahorse
Dolphin
Seal
Stingray
Semi-Private
Private
Adult
Swim Team 1 (Non-Club)
Swim Team 2 (Non-Club)
Swim Team 3 (Non-Club)
High School Prep
Olympic Development
GMSC - CLUB
GMSC Team
*
Please Select
Age Group 2
Age Group 1
Blue
Senior 3
Senior 2
Senior 1
Class Day (Perpetual)
*
Please Select
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
I don't know
Class Day (Perpetual)
*
Please Select
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
I don't know
Class Day (Perpetual)
*
Please Select
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Practice Day(s)
*
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Class Time (Perpetual)
*
Please Select
8:30 AM
9:00 AM
9:30 AM
10:00 AM
10:30 AM
11:00 AM
11:30 AM
12:00 PM
2:00 PM
2:30 PM
3:00 PM
3:30 PM
4:00 PM
4:30 PM
5:00 PM
5:30 PM
6:00 PM
6:30 PM
I don't know
Class Time (Perpetual)
*
Please Select
8:30 AM
8:45 AM
9:00 AM
9:15 AM
9:30 AM
9:45 AM
10:00 AM
10:15 AM
10:30 AM
10:45 AM
11:00 AM
11:15 AM
11:30 AM
11:45 AM
12:00 PM
1:45 PM
2:00 PM
2:15 PM
2:30 PM
2:45 PM
3:15 PM
3:30 PM
3:45 PM
4:00 PM
4:15 PM
4:30 PM
4:45 PM
5:00 PM
5:15 PM
5:30 PM
5:45 PM
6:00 PM
6:15 PM
6:30 PM
I don't know
Class Time (Perpetual)
*
Please Select
8:30 AM
9:30 AM
10:30 AM
11:30 AM
2:15 PM
8:00 PM
Cancellation Reason
*
Please Select
Taking a Short Break
Health Reasons
Personal Reasons
Not Satisfied
Moving away from the area
Comments (Optional)
We read every comment and we are always striving to improve! We would love to hear about your experience swimming with us at the Gold Medal Swim School.
Please provide us with feedback. We read every comment and we are always striving to improve.
*
Would you like a manager to follow up with you regarding your concerns?
*
Please Select
Yes
No
Would you like us to contact you for re-enrollment at a future date?
*
Please Select
Yes
No
Which date should we contact you regarding re-enrollment?
*
MM slash DD slash YYYY
Would you like to add another student?
Yes
Student
First Name
*
Last Name
*
Final Class Date
*
MM slash DD slash YYYY
A minimum two-week notice is required.
Class Level
*
Please Select
Baby Swim I
Baby Swim II
Starfish
Seahorse
Dolphin
Seal
Stingray
Semi-Private
Private
Adult
Swim Team 1 (Non-Club)
Swim Team 2 (Non-Club)
Swim Team 3 (Non-Club)
High School Prep
Olympic Development
GMSC - CLUB
GMSC Team
*
Please Select
Age Group 2
Age Group 1
Blue
Senior 3
Senior 2
Senior 1
Class Day (Perpetual)
*
Please Select
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
I don't know
Class Day (Perpetual)
*
Please Select
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
I don't know
Class Day (Perpetual)
*
Please Select
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Practice Day(s)
*
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Class Time (Perpetual)
*
Please Select
8:30 AM
9:00 AM
9:30 AM
10:00 AM
10:30 AM
11:00 AM
11:30 AM
12:00 PM
2:00 PM
2:30 PM
3:00 PM
3:30 PM
4:00 PM
4:30 PM
5:00 PM
5:30 PM
6:00 PM
6:30 PM
I don't know
Class Time (Perpetual)
*
Please Select
8:30 AM
8:45 AM
9:00 AM
9:15 AM
9:30 AM
9:45 AM
10:00 AM
10:15 AM
10:30 AM
10:45 AM
11:00 AM
11:15 AM
11:30 AM
11:45 AM
12:00 PM
1:45 PM
2:00 PM
2:15 PM
2:30 PM
2:45 PM
3:15 PM
3:30 PM
3:45 PM
4:00 PM
4:15 PM
4:30 PM
4:45 PM
5:00 PM
5:15 PM
5:30 PM
5:45 PM
6:00 PM
6:15 PM
6:30 PM
I don't know
Class Time (Perpetual)
*
Please Select
8:30 AM
9:30 AM
10:30 AM
11:30 AM
2:15 PM
8:00 PM
Cancellation Reason
*
Please Select
Taking a Short Break
Health Reasons
Personal Reasons
Not Satisfied
Moving away from the area
Comments (Optional)
We read every comment and we are always striving to improve! We would love to hear about your experience swimming with us at the Gold Medal Swim School.
Please provide us with feedback. We read every comment and we are always striving to improve.
*
Would you like a manager to follow up with you regarding your concerns?
*
Please Select
Yes
No
Would you like us to contact you for re-enrollment at a future date?
*
Please Select
Yes
No
Which date should we contact you regarding re-enrollment?
*
MM slash DD slash YYYY
Hi! We are working on updating our form and additional students entries are not currently available at this moment. If you need to enter a fourth or more student(s), please submit an additional form for the remaining student(s). We apologize for the inconvenience!
Hidden
Would you like to add another student?
Yes
Student
First Name
*
Last Name
*
Final Class Date
*
MM slash DD slash YYYY
A minimum two-week notice is required.
Class Level
*
Please Select
Baby Swim I
Baby Swim II
Baby Swim III
Starfish
Seahorse
Dolphin
Seal
Stingray
Semi-Private
Private
Adult
Swim Team (all)
Olympic Development
Gold Medal Swim Club
Class Day (Perpetual)
*
Please Select
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Mon/Wed
Tue/Thu
Fri/Sat
M/TU/W/TH
I don't know
Class Time (Perpetual)
*
Please Select
7:45 AM
8:30 AM
9:00 AM
9:30 AM
10:00 AM
10:30 AM
11:00 AM
11:30 AM
12:00 PM
12:30 PM
1:00 PM
1:30 PM
2:00 PM
2:30 PM
3:00 PM
3:30 PM
4:00 PM
4:30 PM
5:00 PM
5:30 PM
6:00 PM
6:30 PM
7:30 PM
I don't know
Cancellation Reason
*
Please Select
Taking a Short Break
Health Reasons
Personal Reasons
Dissatisfied
Moving away from the area
Would you like a Department Leader to follow up with you regarding your cancellation?
*
Please Select
Yes
No
Would you like us to contact you for re-enrollment at a future date?
*
Please Select
Yes
No
Which date should we contact you regarding re-enrollment?
*
MM slash DD slash YYYY
Comments (optional)
Please provide feedback.
*
Would you like to add another student?
Yes
Student
First Name
*
Last Name
*
Final Class Date
*
MM slash DD slash YYYY
A minimum two-week notice is required.
Class Level
*
Please Select
Baby Swim I
Baby Swim II
Baby Swim III
Starfish
Seahorse
Dolphin
Seal
Stingray
Semi-Private
Private
Adult
Swim Team (all)
Olympic Development
Class Day (Perpetual)
*
Please Select
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Mon/Wed
Tue/Thu
Fri/Sat
M/TU/W/TH
I don't know
Class Time (Perpetual)
*
Please Select
7:45 AM
8:30 AM
9:00 AM
9:30 AM
10:00 AM
10:30 AM
11:00 AM
11:30 AM
12:00 PM
12:30 PM
1:00 PM
1:30 PM
2:00 PM
2:30 PM
3:00 PM
3:30 PM
4:00 PM
4:30 PM
5:00 PM
5:30 PM
6:00 PM
6:30 PM
7:30 PM
I don't know
Cancellation Reason
*
Please Select
Taking a Short Break
Health Reasons
Personal Reasons
Dissatisfied
Moving away from the area
Would you like a Department Leader to follow up with you regarding your cancellation?
*
Please Select
Yes
No
Would you like us to contact you for re-enrollment at a future date?
*
Please Select
Yes
No
Which date should we contact you regarding re-enrollment?
*
MM slash DD slash YYYY
Comments (optional)
Please provide feedback.
*
Name
This field is for validation purposes and should be left unchanged.
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