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Class Absence Request


Following the directions below, you can now submit absences and book your own makeups through your customer account on Udio

Submitting an Absence:

  • Login to your family Udio accout here
  • Find the "Bookings" tab at the top of the page.
  • Click on "Details" of the day and time that your swimmer is unable to attend.
  • Click "confirm"

PLEASE NOTE: Absences must be completed by 9:00am


Booking a Makeup:

  • Login to your family Udio account here
  • Click on "Make Booking"
  • Choose the swimmer you would like to book
  • Select a makeup lesson day and time
  • Click "Make Booking"

PLEASE NOTE: Udio formats the date as day/month/year


Don't have an Udio account yet? Following the directions below or watch the video tutorial here and your family account can be activated in just minutes:

  • Click Here: To access the GMSS/Udio login page
  • Email: Use your email to create your login
  • Password: Enter your phone number, post code and create a password
  • Hang On - You're almost done: Your confirmation email may take a few minutes. Click the email link and login
  • Payment Information: Under "Billing" you can manage payment methods and add either a Credit or Debit Card into our secure credit card vault
  • Double-Check: Review your family account and update any information if needed
  • Yay, you did it: You're all set to swim!