Class Absence Request

Following the directions below, you can now submit absences and book your own makeups through your customer account on Udio

Submitting an Absence:

• Login to your family Udio accout here
• Find the "Bookings" tab at the top of the page.
• Click on "Details" of the day and time that your swimmer is unable to attend.
• Click "confirm"

PLEASE NOTE: Absences must be completed by 9:00am

Booking a Makeup:

• Login to your family Udio account here
• Click on "Make Booking"
• Choose the swimmer you would like to book
• Select a makeup lesson day and time
• Click "Make Booking"

PLEASE NOTE: Udio formats the date as day/month/year

Don't have an Udio account yet? Following the directions below or watch the video tutorial here and your family account can be activated in just minutes:

• Click Here: To access the GMSS/Udio login page
• Email: Use your email to create your login
• Password: Enter your phone number, post code and create a password
• Hang On - You're almost done: Your confirmation email may take a few minutes. Click the email link and login
• Payment Information: Under "Billing" you can manage payment methods and add either a Credit or Debit Card into our secure credit card vault
• Double-Check: Review your family account and update any information if needed
• Yay, you did it: You're all set to swim!